At Shivanya Enterprises, your privacy is our priority. We are committed to safeguarding your personal information and ensuring transparency about how it is collected, used, and protected. This privacy policy outlines our practices to maintain the confidentiality and security of your data.

Information We Collect

We may collect the following information to serve you better:

  • Personal Information: Name, contact details, shipping address, and billing information for order processing.
  • Payment Information: Payments are securely processed through encrypted gateways; we do not store payment details.
  • Usage Data: Includes cookies, IP addresses, and browsing behavior to enhance your website experience.

How We Use Your Information

  • Order Fulfillment: Processing, packaging, and delivering your orders.
  • Customer Support: Responding to your inquiries and providing updates about your orders.
  • Marketing: Sending promotional offers and updates, only with your consent.
  • Website Improvement: Analyzing browsing patterns to optimize our website and services.

Sharing Your Information

We value your trust and only share your data with:

  • Trusted Third Parties: Payment processors, shipping partners, and email service providers for order fulfillment and communication.
  • Legal Obligations: We may share data when required by law.

Rest assured, we do not sell or rent your personal information to any third party.

Your Rights

You have full control over your personal data. You can:

  • Access and review the information we hold about you.
  • Request corrections for inaccurate or incomplete data.
  • Request deletion of your data, subject to legal and contractual obligations.
  • Withdraw consent for marketing communications at any time.

To exercise your rights, email us at [email protected].

How We Protect Your Information

We have implemented industry-standard security measures to prevent unauthorized access, alteration, or disclosure of your personal data. These measures include:

  • Encrypted payment gateways for secure transactions.
  • Regular audits of our physical, electronic, and managerial security protocols.

Cookies

Cookies help us personalize your browsing experience. By using our website, you agree to the use of cookies for:

  • Identifying frequently visited pages to improve website performance.
  • Remembering your preferences for a tailored experience.

You can disable cookies via your browser settings, but this may limit certain website functionalities.

Changes to This Policy

This Privacy Policy may be updated periodically. We recommend reviewing this page from time to time to stay informed of any changes.

Effective Date: January 7, 2025