At Shivanya Enterprises, we are dedicated to delivering your baking essentials quickly, safely, and in the best condition. Below is an overview of our shipping process to ensure transparency and convenience.

Processing Time

  • Orders are processed within 1–3 business days, excluding weekends and public holidays.
  • Once your order is dispatched, you will receive a tracking number via email or WhatsApp to monitor your shipment.

Delivery Times

  • Domestic Deliveries (Within India): Estimated delivery time is 3–7 business days depending on the destination.
  • International Deliveries: Estimated delivery time is 10–15 business days (subject to customs clearance).

Shipping Charges

  • Calculated at checkout based on order weight, size, and destination.
  • Free shipping on prepaid orders of ₹1499 or more within India, excluding heavy products or oversized items (*).

During peak seasons or unexpected circumstances, there may be slight delays.

All-Inclusive Pricing

Our product prices are inclusive of all taxes. There are no hidden charges or additional fees beyond what is displayed at checkout.

Lost or Damaged Shipments

We take every precaution to ensure your orders arrive in perfect condition. However, if your package is lost or damaged during transit:

  • Contact us at [email protected] or call +91 90966 24734 within 24 hours of receiving your order.
  • Provide your Order ID and details of the issue (including unboxing video as proof of the any damaged or incorrect products, if applicable).

We will promptly address the matter and provide a resolution.

Reliable Shipping Partners

To ensure timely and safe deliveries, we work with trusted courier partners. If courier services are unavailable in your area, we use Government Registered Post or Speed Post for deliveries.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email or WhatsApp to monitor its status until it reaches your doorstep.